Phone System
A phone system built for service teams.
Make and receive calls directly from Joby. Built-in dialer, call recording, voicemail, call groups, and queue management — no third-party phone app required.
Live call operations
Sarah Johnson
+1 (555) 234-5678
03:42 — Connected
Caller Info
Lead: HVAC Installation — $450
Source: Google Ads • Last call: 2 days ago
Key features
Capabilities
Route incoming calls to specific teams based on ad source or number dialed.
Automatically record all calls for training and compliance.
Custom greetings per group with transcribed voicemail messages.
Set up phone trees to direct callers to the right department.
Warm or cold transfer calls between office agents in real time.
Hold callers in queue with position updates and estimated wait.
See lead details, history, and notes before picking up.
Complete call history with duration, outcome, and recordings.
Dial any number in Joby with a single click.
Buy and route local or toll-free numbers from inside Joby in seconds.
How teams use it
Owner
Monitor call volume, answer rates, and team performance from real-time dashboards. Listen to recordings for quality assurance.
Dispatcher
See which office agents are on calls, route inbound leads to the next available rep, and manage callback tickets from one screen.
Office Agent
Make and receive calls from the browser or mobile app. See caller info before answering and log notes during the call.
Frequently asked questions
Ready to get started?
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