Company
About Joby.
Joby is built by a team that understands home-service businesses. We're on a mission to replace the patchwork of tools that service teams juggle every day with one purpose-built platform.
Our mission
Every home-service business deserves software that understands their workflow — dispatch, calling, estimates, and field operations. We built Joby because generic CRMs forced service teams to adapt their processes to the software instead of the other way around. Our mission is to give every locksmith, HVAC tech, plumber, and garage door pro the same caliber of tools that enterprise sales teams take for granted.
What we believe
• Software should fit the workflow, not the other way around. Joby is designed around how service teams actually work — high call volume, field dispatch, subcontractor coordination, and fast turnaround.
• All-in-one beats best-of-breed. Switching between 5 tools creates data gaps and slows your team down. One platform with calling, CRM, dispatch, estimates, and reporting eliminates the friction.
• Every team deserves enterprise-grade tools. Multi-org architecture, role-based access, audit logging, and encryption shouldn't be reserved for Fortune 500 companies.
The platform
Joby combines a visual lead pipeline, built-in Twilio-powered dialer, office agent scheduling with service area routing, estimate builders with Stripe payments, commission tracking, workflow automations, contact group management, and real-time reporting dashboards — all in one multi-tenant platform with iOS mobile access for field workers.