Joby

    Home Services

    CRM built for home-service businesses.

    Built for locksmiths, HVAC technicians, plumbers, electricians, and garage door pros. Manage leads, dispatch techs, send estimates, and track commissions — all from one platform.

    • Dispatch field workers by service area with calendar views
    • Built-in browser dialer with call recording and voicemail
    • Visual lead pipeline with drag-and-drop kanban board
    • Branded estimates with e-signatures and Stripe payments
    • Field worker portal with commission tracking
    • iOS app for technicians in the field
    Dispatch & Scheduling — Field Worker Calendar
    Week of Feb 17, 2026
    3 available1 on PTO
    M
    Mike R. — Zone A
    2 jobs
    Free
    2 jobs
    Free
    2 jobs
    S
    Sarah K. — Zone B
    2 jobs
    Free
    2 jobs
    Free
    2 jobs
    C
    Carlos M. — Zone C
    2 jobs
    Free
    2 jobs
    Free
    2 jobs

    Why home-service teams choose Joby

    Most CRMs are built for SaaS sales reps. Joby is different — we understand callback tickets, service areas, dispatch decisions, and the pace of field operations. Your dispatchers, office agents, and field workers each get exactly the tools they need.

    Callback Ticket System

    Create, assign, and prioritize callbacks. Set follow-up times and track completion.

    Service Area Matching

    Define geographic zones on a map and match leads to the right coverage area for dispatch review.

    Office Agent Scheduling

    Weekly calendar with shift management, PTO overrides, and team-wide visibility.

    Field Worker Portal

    External crews get their own login, see assigned jobs, and update statuses independently.

    Estimate Builders

    Industry-specific estimate tools for auto transport and garage door with Stripe payment collection.

    Commission Reports

    Automatically calculate and email commission breakdowns to office agents and field workers.

    Visual Lead Pipeline

    Drag-and-drop kanban board with custom statuses, filters by team member, source, and job type.

    Built-in Dialer

    Twilio-powered browser calling with recording, call groups, voicemail, and queue management.

    Lead Map

    See all leads on a Google Maps view with service area overlays for dispatching decisions.

    Visual Call Flow Designer

    Drag-and-drop IVR builder to route incoming calls through menus, queues, and voicemail.

    Workflow Automations

    Visual workflow builder for auto-assigning leads, triggering SMS/email sequences, and status changes.

    iOS Mobile App

    Field workers see assigned leads, get directions, update job status, and call customers from their phone.

    Case Study

    "We went from juggling 3 different apps to having everything in Joby. Our dispatch time dropped by 40%."

    Rapid Lock Services

    40% faster dispatch, 25% more jobs completed per week (illustrative)

    Read the full story

    Frequently asked questions

    Ready to modernize your home services business?

    Start your 14-day free trial. Credit card required.

    We use cookies to improve your experience. Privacy Policy