Home Services
CRM built for home-service businesses.
Built for locksmiths, HVAC technicians, plumbers, electricians, and garage door pros. Manage leads, dispatch techs, send estimates, and track commissions — all from one platform.
- Dispatch field workers by service area with calendar views
- Built-in browser dialer with call recording and voicemail
- Visual lead pipeline with drag-and-drop kanban board
- Branded estimates with e-signatures and Stripe payments
- Field worker portal with commission tracking
- iOS app for technicians in the field
Why home-service teams choose Joby
Most CRMs are built for SaaS sales reps. Joby is different — we understand callback tickets, service areas, dispatch decisions, and the pace of field operations. Your dispatchers, office agents, and field workers each get exactly the tools they need.
Create, assign, and prioritize callbacks. Set follow-up times and track completion.
Define geographic zones on a map and match leads to the right coverage area for dispatch review.
Weekly calendar with shift management, PTO overrides, and team-wide visibility.
External crews get their own login, see assigned jobs, and update statuses independently.
Industry-specific estimate tools for auto transport and garage door with Stripe payment collection.
Automatically calculate and email commission breakdowns to office agents and field workers.
Drag-and-drop kanban board with custom statuses, filters by team member, source, and job type.
Twilio-powered browser calling with recording, call groups, voicemail, and queue management.
See all leads on a Google Maps view with service area overlays for dispatching decisions.
Drag-and-drop IVR builder to route incoming calls through menus, queues, and voicemail.
Visual workflow builder for auto-assigning leads, triggering SMS/email sequences, and status changes.
Field workers see assigned leads, get directions, update job status, and call customers from their phone.
Case Study
"We went from juggling 3 different apps to having everything in Joby. Our dispatch time dropped by 40%."
Rapid Lock Services
40% faster dispatch, 25% more jobs completed per week (illustrative)
Read the full storyFrequently asked questions
Ready to modernize your home services business?
Start your 14-day free trial. Credit card required.
