Call Recording
Automatic call recording for every conversation.
Record all inbound and outbound calls automatically. Play back recordings from the lead timeline, use them for training, and ensure compliance.
Recording — Sarah Johnson
Feb 18, 2026 • 4:23 min • Inbound
Key features
Capabilities
Every call is recorded automatically — no manual action needed.
Play recordings directly from the lead's conversation timeline.
Recordings are encrypted and stored with your organization's data.
Get automatic summaries so you don't have to listen to every call.
Download recordings as audio files for training or compliance.
Find any recording by office agent, lead, phone number, or date.
How teams use it
Owner
Review recordings for quality assurance. Ensure your team delivers consistent, professional service.
Manager
Use recordings for training new hires. Identify best practices from top-performing office agents.
Office Agent
Replay recordings to recall customer details. No more relying on memory for follow-up notes.
Frequently asked questions
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