Can customers book appointments themselves?

Yes. Share your booking portal link on your website or via SMS. Customers pick a service, date, and time slot based on your availability.

How do reminders work?

Joby sends automated SMS and email reminders at intervals you configure — typically 24 hours and 1 hour before the appointment.

Can I set up recurring appointments?

Yes. Create recurring appointments on a weekly, biweekly, monthly, or custom schedule for maintenance contracts and repeat services.

Does it sync with Google Calendar?

Yes. Two-way sync ensures appointments created in Joby appear on your Google Calendar and vice versa.

Products

Appointments & Booking Portal.

Let customers book online, send automated confirmations and reminders, and keep every appointment organized in one place.

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Joby — Appointments

Upcoming Appointments

Today · 3 scheduled

Live

Maria LopezAC Repair · 9:00 AM

Confirmed

James ChenDuct Cleaning · 11:30 AM

Pending

Rachel AdamsFurnace Tune-Up · 2:00 PM

Confirmed

Key features

Customer-facing booking portal with your branding and available time slots

Automated SMS and email confirmations sent immediately after booking

Reminder notifications 24 hours and 1 hour before the appointment

Drag-and-drop rescheduling from the dispatch calendar

Appointment status tracking: pending, confirmed, in-progress, completed

Attach notes, photos, and estimates to any appointment

Recurring appointment support for maintenance contracts

Integration with Google Calendar for two-way sync

Capabilities

Online Booking

Branded self-service portal where customers pick a date, time, and service.

Auto-Confirmations

Instant SMS and email confirmations with appointment details and field worker info.

Smart Reminders

Automated reminders reduce no-shows by up to 40%.

Status Tracking

Track every appointment from booked to completed in real time.

Calendar Sync

Two-way sync with Google Calendar so nothing slips through the cracks.

Recurring Bookings

Set up weekly, monthly, or custom recurring appointments for repeat customers.

How teams use it

Owner

See daily booking volume, no-show rates, and appointment-to-revenue conversion across your team.

Dispatcher

View all appointments on one calendar, reassign field workers, and handle reschedule requests in seconds.

Field Worker

Get push notifications for new bookings, view customer details, and mark appointments complete from the field.

Frequently asked questions

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