Joby

    Travel Agencies

    CRM for travel agencies.

    Organize clients into groups, run targeted campaigns, track bookings, and keep every communication thread in one place — from initial inquiry to post-trip follow-up.

    • Contact groups for trip categories and client segments
    • Email campaign builder with templates
    • Unified inbox for calls, SMS, and email
    • Bulk SMS for trip updates and promotions
    • Custom fields for travel preferences and budgets
    • Document management for itineraries and confirmations
    Contact Groups — Client Segments
    Caribbean Cruises 202654 contacts
    Europe Tour Leads44 contacts
    VIP Clients23 contacts
    Post-Trip Follow-up26 contacts

    Why travel agencies choose Joby

    Travel agencies juggle hundreds of client relationships across different trip types and timelines. Joby's contact groups, campaign tools, and unified inbox keep everything organized.

    Contact Groups

    Segment clients by trip type, destination, budget, or any custom criteria.

    Email Campaigns

    Build and send targeted campaigns with the drag-and-drop email builder.

    Unified Inbox

    Every call, text, and email in one chronological thread per client.

    Bulk SMS

    Send trip updates, promotions, and reminders to entire groups at once.

    Custom Fields

    Track passport details, dietary preferences, room types, and more.

    Workflow Automations

    Auto-send confirmation emails, reminder sequences, and post-trip surveys.

    Activity Logs

    Full audit trail of every interaction for compliance and accountability.

    CSV Import/Export

    Import client lists from other systems and export for reporting.

    Frequently asked questions

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