Travel Agencies
CRM for travel agencies.
Organize clients into groups, run targeted campaigns, track bookings, and keep every communication thread in one place — from initial inquiry to post-trip follow-up.
- Contact groups for trip categories and client segments
- Email campaign builder with templates
- Unified inbox for calls, SMS, and email
- Bulk SMS for trip updates and promotions
- Custom fields for travel preferences and budgets
- Document management for itineraries and confirmations
Why travel agencies choose Joby
Travel agencies juggle hundreds of client relationships across different trip types and timelines. Joby's contact groups, campaign tools, and unified inbox keep everything organized.
Segment clients by trip type, destination, budget, or any custom criteria.
Build and send targeted campaigns with the drag-and-drop email builder.
Every call, text, and email in one chronological thread per client.
Send trip updates, promotions, and reminders to entire groups at once.
Track passport details, dietary preferences, room types, and more.
Auto-send confirmation emails, reminder sequences, and post-trip surveys.
Full audit trail of every interaction for compliance and accountability.
Import client lists from other systems and export for reporting.
Frequently asked questions
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