Auto Transport & Broker
CRM built for auto transport carriers & brokers.
Whether you're a carrier dispatching drivers or a broker managing lead distribution, Joby gives you the tools to track shipments, send estimates, collect deposits, and manage your entire operation from one platform.
Joby CRM
Quote to dispatched shipment
- Visual pipeline for quotes → booked → dispatched → delivered
- Auto transport estimate builder with vehicle details and route pricing
- Stripe-powered deposit collection with e-signature support
- Driver dispatch and assignment with route tracking
- Broker commission tracking and field worker portal
- Phone masking to protect customer and driver privacy
- Bulk SMS and email follow-ups for pending quotes
- Google Maps integration for pickup/dropoff route visualization
Why auto transport companies choose Joby
Joby is the only CRM that understands both carrier and broker workflows. From lead capture to delivery confirmation, every step of the auto transport process is covered.
Create detailed transport estimates with vehicle year/make/model, pickup and dropoff addresses, distance, and pricing. Customers sign and pay deposits online.
Track commissions per shipment, per driver, or per partner carrier. Auto-generate and email commission reports.
Assign drivers to shipments, track pickup and delivery dates, and coordinate routes across multiple loads.
Protect customer and driver phone numbers with masked calling through the Joby phone system.
For brokers: auto-distribute incoming leads to office agents based on route, vehicle type, or round-robin rules.
Manage your network of partner carriers with their own portal, job visibility, and payment tracking.
Drag-and-drop kanban board with statuses like Quoted, Booked, Assigned, Picked Up, In Transit, and Delivered.
SMS and email sequences for pending quotes, deposit reminders, and delivery confirmations.
See pickup and dropoff locations on Google Maps with distance calculations for pricing.
Case Study
"Joby replaced three separate tools we were using. Our booking rate went up 30% because follow-ups are now automatic."
National Auto Movers
30% higher booking rate, 50% less time on admin (illustrative)
Read the full storyFrequently asked questions
Ready to modernize your auto transport business?
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