Compare
Joby vs ServiceTitan.
ServiceTitan is the enterprise standard for large HVAC, plumbing, and electrical operations. Joby is built for small and mid-sized service teams that want the same depth without the six-figure spend or six-month onboarding.
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Built for
Joby
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ServiceTitan
Built-in phone system
Power dialer
Visual IVR builder
Live call transcription
CRM, phone, estimates, dispatch, and follow-up in one workflow.
FeatureJobyServiceTitan
Built-in phone systemAdd-on
Power dialer
Visual IVR builder
Live call transcription
AI voice agent
Dispatch & scheduling
Estimate builder
Invoicing & payments
Service area matching
Field worker portal
Commission tracking
Visual workflow builderLimited
Mobile app with softphoneDialer add-on
Transparent pricing
Free trial
Time to onboardDaysMonths
Starting price$89/mo (unlimited users)Call for quote
Why teams switch to Joby
Joby includes a real built-in Twilio phone system, power dialer, visual IVR, and AI voice agents — all native. ServiceTitan sells telephony as a separate product and doesn't include a power dialer at all.
You can start a free trial and see Joby working in minutes. ServiceTitan requires a sales call, custom quote, and typically a multi-month implementation before your team is live.
Transparent flat monthly pricing with unlimited users means no surprises. ServiceTitan's pricing is opaque, enterprise-tier, and usually priced into five or six figures annually.
Joby covers 70+ industries out of the box — roofing, locksmith, garage door, auto transport, pest control, cleaning, landscaping, tree service, and more — without industry-locked editions.
AI features (voice agents, call summaries, reply drafting, Deepgram transcription) are built in and don't require premium tier upgrades.
Visual no-code workflow builder replaces rigid ServiceTitan automation rules — change your flows without filing a support ticket.
A native iOS and Android app with a full Twilio softphone means your field techs get the same capabilities in the field as your office staff.
Frequently asked questions
Ready to make the switch?
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