The Challenge
Managing one location was fine. But when Greenfield opened their second and third locations, they needed a system that could handle multi-location dispatch, separate team visibility, and consolidated reporting for the owner.
The Solution
Joby's organization structure, team-based permissions, and service-area routing allowed each location to operate independently while the owner viewed company-wide dashboards. The estimate builder streamlined quoting.
Results
- Scaled from 1 to 3 locations without adding admin staff
- Estimate-to-close time reduced by 50%
- Owner reviews all-location reports in one dashboard
- Customer portal reduced estimate follow-up calls by 35%
"Most CRMs are built for generic sales. Joby is built for businesses like ours."
David R. · Founder, Greenfield Home Services